what we do
MOVEit professional services
Our consultants will undertake any of the following to get your business up and running:
progress moveit
Your trusted partner in secure data transfers
MFT software to guarantee the reliability and compliance of your business
Progress MOVEit offers secure file transfer and workflow automation software that guarantees the reliable handover of sensitive data between internal and external parties, such as customers, partners, and your workforce. MOVEit enables organizations to benefit from automated workflows without scripting. You can also extend and customize them to fit your business case. By using encryption and keeping track of activities, MOVEit ensures compliance with important regulations like PCI, HIPAA, and GDPR.
Custom-tailored solutions
To meet your business needs
Resolute is not just a Premium reseller for Progress MOVEit. We add value to your MOVEit MFT installation by delivering custom-tailored data transfer automation and file-sharing solutions leveraging befitting computing and web infrastructure and storage technologies to meet your needs. We support the entire range of MOVEit products, including MOVEit Transfer, MOVEit Automation, and WS_FTP.
Deployment
Provisioning, deployment and configuration of:
- On-premise
- Single-cloud
- Multi-cloud implementations
System upgrades
- MOVEit Transfer / MOVEit Automation upgrade
- High availability / Failover re-deployment
Monitoring
- Health checks of existing installations
- Cybersecurity protection
- Preventive monitoring
- System upgrades
Integration
- Existing CRM / ERP
- Payroll and other business apps
- Custom workflows
- Custom scripting
Custom development
- MOVEit add-ons
- Custom reports
- Application extensions
- UI customizations
MOVEit Enterprise support – Resolute 360
Our enterprise support package is an annual subscription that continuously guarantees the smooth operation, reliability, and security of your organization’s MOVEit installation, enabling you to meet your business objectives.
- Regular inspection and performance monitoring of your production environment
- Deployment environment and deployment cycle optimizations
- All-round tech maintenance, including upgrades, testing and validation
- Critical security upgrades
- Log analysis and system health check
- Identity and access management
Tier 1
SLA - Initial Response Time
72hours
Tier 2
SLA - Initial Response Time
48hours
Tier 3
SLA - Initial Response Time
24hours
Application Administration
System verification
Onboarding and training
Monitoring and compliance
Product support tickets management
Product extensions
* Additional Tasks or Custom development outside of the Tiers` scope can be planned and delivered based on a T&M basis
Tier 1
Application Administration
System Verification
Product Extensions
Tier 2
Application Administration
System Verification
Onboarding and Training
Monitoring and Compliance
Product Support Tickets Management
Product Extensions
Tier 3
Application Administration
System Verification
Onboarding and Training
Product Support Tickets Management
Product Extensions
* Additional Tasks or Custom development outside of the Tiers` scope can be planned and delivered based on a T&M basis
Cloud deployment and operations
We guide you through setting up your MOVEit installation in the Cloud and ensuring smooth operation. This service aims to simplify the management of your cloud environment, enhance performance, and enable your organization to focus on the core business functions while benefiting from the flexibility and scalability of the Cloud.Computing infrastructure
- Virtual machines
- Docker containers
- Cloud app services
- Serverless functions
Storage technologies
- SQL database
- Azure Cosmos DB
- Message Bus and caching
- File/Blob storage
Web infrastructure
- Managed web app hosting
- API management
- Content delivery network (CDN)
- Real-time communication
The abundance of interconnected devices and the availability of diverse storage options have ushered in a new era of challenges for organizations, as they grapple with mounting security threats. In this rapidly evolving landscape, organizations are in need of a trusted and dependable partner to ensure performance, security, and a comprehensive view of their infrastructure. We partner Resolute to offer a custom-tailored solution to securely manage file transfers, empowering organizations to proactively mitigate potential incidents.
how we work
Transparency is at the heart of our work with clients
1
Bi-weekly iteration planning
A project owner on the client side and Resolute engineers plan the upcoming iteration, outlining the major technical requirements.2